Member Services Full and Part Time Flexible Hours Fun Fast Paced Enviroment

Job Description Job Description JOIN THE CLUB. Full and part time shifts available. Flexible schedules, Fun, Fast Paced Environment! Join a great team! At Planet Fitness we enhance peoples lives with an affordable, high-quality fitness experience. This requires a team of inspiring, motivated and fun-loving go-getters. If this is you and youre looking for a place where you can make a difference, youve found it. Apply to Planet Fitness the Judgement Free Zone and know that youre making a difference on our Planet. Essential Duties and Responsibilities Greet members, prospective members and guests make them feel welcome. Respond to member questions and concerns in a timely and professional manner, elevate to manager when needed. Creating a positive member experience by providing superior customer service. Assist in maintaining a safe environment and the cleanliness of the club. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the club Take prospective members on tours and sign up them up. Check members into amenities such as tanning, massage chairs. Facilitate needed updates to members accounts. Qualifications/Requirements Upbeat and positive attitude! A passion for fitness and health. Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Must be 18 years of age or older. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. Were continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, theres plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Paid time off offered upon being hired! Benefits available to full-timers. We also provide an career advancement and opportunity to grow with us to the right candidate! All staff will also receive a free Black Card membership!!

Required qualifications:

  • Upbeat and positive attitude
  • Punctuality and reliability
  • Must be 18 years of age or older

Desired qualifications:

  • Passion for fitness and health
  • Exceptional customer service skills
  • Ability to interact positively and professionally
  • Strong listening and problem-solving skills
  • Diplomacy in interactions
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