Community Manager (Spanish Speaking) - TikTok Shop
About the position
Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. This role focuses on managing campaign budgets, sourcing and engaging creators through data-driven outreach, and optimizing campaign performance through strong operational execution and analytics. This is a full-time role and will work a hybrid/flexible schedule based in Lehi, Utah or Los Angeles, CA.
Responsibilities
- Execute creator acquisition through mass outreach using internal tools and data-driven strategies
- Build and grow invite only creator groups on Lark, Discord and offline.
- Manage campaign budgets allocated by Account Managers and support budget allocation across multiple campaigns
- Identify, source, and engage creators for TikTok Shop campaigns using internal creator data platforms
- Coordinate with internal teams to align campaign execution, including Account Managers and Creator Management
- Track and analyze campaign performance, then adjust strategy based on performance insights
- Support large-scale campaign launches and major campaign moments such as product launches and brand days
- Occasionally participate in client or brand meetings to gather requirements and support campaign alignment
Requirements
- Fluent in Spanish
- Familiarity with TikTok Shop or the creator economy; TikTok Shop experience is strongly preferred
- Strong analytical thinking and willingness to deep dive into data and performance
- Project management capability and the ability to manage multiple campaigns simultaneously
- Curiosity, strong learning agility, and an operational mindset
Nice-to-haves
- Experience in digital marketing, e-commerce operations, creator campaigns, BI/reporting, or dashboard creation is preferred
Benefits
- Unlimited PTO
- Paid Holidays
- Onsite Fitness Center
- Company Paid Life Insurance
- Casual Dress Code
- Competitive Pay
- Health, Vision, and Dental Insurance
- 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.
