Telecaller / Appointment Setter (Part-Time | Remote / Hybrid)
Spazay Interiors is a premium interior design and renovation company on a mission to make home design simpler, smoother, and more joyful.
We are looking for a Telecaller / Appointment Setter to help us connect with potential clients and schedule meetings for our design team.
This is not a sales role. Your primary responsibility will be to make outbound calls, introduce our services, and schedule meetings with prospective clients.
Key Responsibilities
- Make outbound calls to prospective clients and qualify leads.
- Schedule appointments and consultation meetings for the sales team.
- Build rapport with homeowners and understand their interior design requirements.
- Maintain accurate records of calls, follow-ups, and appointments in the CRM.
- Follow up consistently with leads to maximize appointment conversions.
- Coordinate with the sales team to ensure a seamless handover of qualified leads.
- Represent the Spazay brand professionally in every client interaction.
- Meet daily and weekly call, follow-up, and appointment targets.
- Excellent verbal communication and interpersonal skills.
- Confident and comfortable speaking with HNIs, NRIs, and premium clientele.
- Strong rapport-building, listening, and relationship management abilities.
- Professional, courteous, and customer-centric approach.
- Ability to handle objections and nurture leads effectively.
- Well-organized with good follow-up and time management skills.
- Prior experience in telecalling, appointment setting, customer service, luxury retail, hospitality, real estate, or similar premium service industries is preferred.
- Experience in the hospitality or other luxury service sectors will be an added advantage.
✔ Has good communication skills in English & Hindi
✔ Is comfortable with repetitive calling
✔ Has a professional and polite phone manner
✔ Is disciplined, consistent, and reliable
✔ Is based in Delhi NCR
What we offer
✅ Work from home✅ Flexible working hours
✅ Attractive performance-based incentives
✅ Clear expectations and growth opportunities
If this sounds like the right opportunity for you, we'd love to hear from you!
📩 Send your resume to anurag.kant@spazay.com.