Floor Manager (Full time, 40 hours) Portsmouth
Overview
Floor Manager (Full time, 40 hours) Portsmouth
Join adidas as a Floor Manager in Portsmouth. This role supports leading the shop floor, delivering great customer service, and driving store performance in alignment with adidas standards.
Responsibilities
- Lead by example and coach the team on the shop floor, ensuring continuous development.
- Drive store sales with the team to meet targets by delivering excellent customer service.
- Maintain brand standards on the shop floor, including Visual Merchandising, Replenishment, and customer service to create the best shopping experience.
Qualifications
- 12+ months of work experience in a sports/fashion customer- and commercial-focused retail environment with advanced selling experience and strong product, retail, and industry knowledge.
- Team leadership and customer service experience.
- KPIs background with strong analysis and training skills.
- Comfortable conducting feedback conversations, line-up planning, and product knowledge.
- Good English skills and professional handling of difficult interpersonal situations within the store team.
- Understanding the store\'s needs and acting accordingly.
Benefits/What We Offer
- Competitive compensation and rewards (bonuses, referral program, etc.).
- Free uniform sets twice a year.
- Discount on adidas products online and in all own stores.
- Supportive team environment and opportunities for career growth within retail, office, and distribution center.
- Free trainings in product, service, processes, and personal effectiveness programs.
- Modern environment with the highest retail standards and best technologies.
- Culture of diversity, equity, and inclusion.
We Believe In
- adidas celebrates diversity, supports inclusiveness, and encourages individual expression in the workplace. We are an equal opportunity employer and do not tolerate harassment or discrimination toward any applicants or employees.
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Sales and Customer Service
Industries
- Manufacturing, Retail, and Sporting Goods Manufacturing
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