Emergency Planning & Resilience Manager
Emergency Planning & Resilience Manager
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Application Deadline: 20 November 2025
Department: Safety
Location: Rail House, Liverpool
Contract Type: Permanent
Hours: 35 per week
Your Journey Starts Here
We have an exciting opportunity for an Emergency Planning & Resilience Manager to join our Safety team at Rail House. This is a key role where you’ll lead how Merseyrail prepares for, responds to, and recovers from emergencies and business continuity events. You’ll work closely with colleagues across Operations, Stations, Trains, Safety, and external emergency partners to make sure we are robust, confident and ready when it matters most. If you’re calm under pressure, enjoy coordinating people and plans, and can bring clarity during fast‑moving situations — this is a role where you will make a real difference.
In This Role, You Will
- Lead the coordination and maintenance of Merseyrail’s Emergency Response and Business Continuity Plans
- Plan and deliver table‑top exercises and live emergency drills with colleagues and external partners
- Work with departments across the business to ensure continuity plans are up-to-date and fit for purpose
- Liaise with local resilience forums, emergency services and transport partners
- Provide guidance and support to colleagues during incidents and post‑incident reviews
- Conduct business impact assessments and support risk assessments across emergency planning activity
- Coordinate actions and lessons learned to strengthen our response capability
- Act as the main point of contact for external emergency planning partners
This is a role that touches every part of the business. You will be visible, connected, and involved in real operational delivery.
What You’ll Bring To Merseyrail
- Experience in emergency planning, resilience, crisis response or safety management
- The ability to coordinate, influence and communicate clearly with people at all levels
- Confidence planning and running training, drills or simulated exercises
- Strong organisational skills with the ability to assess risk and make sound decisions
Essential Qualifications
- NEBOSH General Certificate in Occupational Safety and Fire Safety
- Experience in rail or a similar safety‑critical / operational environment
Why Choose Merseyrail
Our people are at the heart of our success. We rely on every employee to help deliver the best possible experience for our customers, and that’s why we believe in recognising and rewarding great work. When you join Merseyrail, you’ll have access to an extensive and competitive range of benefits designed to support you both professionally and personally.
The Benefits Of Being Onboard
- Annual bonus scheme
- Final salary pension scheme
- Free staff travel on our network – unlimited free travel on Transport‑UK train operators and Northern
- Discounted national rail travel – 75% discount on other train services across the UK, expanding to Europe after one year of service
- Family rail travel – your partner and dependents can also benefit from rail travel passes
- Health Shield membership – access discounted health and holistic care services
- Access to GP Anytime – speak face‑to‑face with a qualified GP, whenever you need to
- Hapi benefits portal – enjoy savings on shopping, lifestyle and holidays
- Wedding celebrations – take an extra day off if you get married on a working day
- Employee achievement and long service awards
- Involvement in major city events – play a key role in keeping our city moving during major events, working together as one team
What You Need To Know
Merseyrail reserves the right to close this advert early if we receive a high volume of applications. Incomplete applications may not be progressed or given additional time to complete in these circumstances.
Diversity Drives Us
As an equal opportunities employer, Merseyrail particularly welcomes applications from Black, Asian, Minority, Ethnic (BAME) backgrounds as they are currently underrepresented. All appointments will be made on merit of skill and experience relative to the role.
Using AI? Be Authentically You
We understand some applicants may use AI tools to help refine their applications, and that’s fine. However, we’re most interested in your experience, in your words. Answers that feel overly generic or lack personal insight may be discounted, so please make sure your responses reflect you.
