Warehouse Service Team Manager

Part of the Distribution Centre Management Team that provides great services to our stores ensuring customers have great availability and standards of product by being a Manager that leads my team of colleagues who feel safe and love working at Tesco whilst operating an efficient and legal Warehouse Service operation. You will be responsible for

  • Managing my team to deliver accurate end to end Warehouse Service routines/standards in line with the operating model.
  • Supporting the end to end supply chain process by working collaboratively to resolve supplier related matters.
  • Prioritising and delivering all seasonal, trade and promotional events to maximise sales within Stores; effectively planning resource and equipment.
  • Working in collaboration with Warehouse Service Team and Shift Managers/Duty Managers to ensure our operating procedures are the best in class and focus on providing our Stores with the service they require.
  • Leading my team to work productively coaching, supporting and sharing best practice so my team meet or exceed their targets and we remain efficient at all times.
  • Focusing my team to deliver accurate goods to Stores to improve product availability and customer satisfaction.
  • Meeting the needs of the colleagues in my team by using our people routines and delivering great leadership.
  • The delivery of all operational routines and making decisions that have our customers' needs at the heart of what we do.
  • Operating in partnership with the Distribution Centre Management team and being a great role model.
  • Data analysing information, establishing root cause and putting into place corrective improvement measures.
  • Delivering exceptional standards across all operational areas of the Warehouse.
  • Providing a strong presence 'shoulder to shoulder' with colleagues in Goods In, Assembly, Over the Bank (OTB), FLT and Goods Out; being proactive with problem solving and coaching colleagues in the moment.
  • Working closely with the Delivery Service Team to ensure we deliver the Transport Plan together.
  • Making decisions that require Management intervention as referred by Warehouse Service Coordinators for the good of customers and Tesco.
  • Following our Business Code of Conduct and Data Protection Law, always acting with integrity and due diligence.

    Tesco has become a market leader by doing the little things that really matter for our customers and colleagues.
  • It's part of what makes Tesco such a great place to work, and we're proud to have been accredited as one of Britain's Top Employers again this year. We're the UK's number one retailer and we pride ourselves on offering a great shopping experience. We are passionate about our food, merchandise and services and will always try to get things right for our customers. But did you know we also offer great job opportunities? With stores, distribution centres and offices across the UK, and a vast variety of roles, we are always looking for people who have a hunger to work with customers and colleagues across our exciting business. We believe in treating each other with respect and giving everyone an equal opportunity to get on. It's our people that make the difference every day - helping us make a difference for our customers

    These behaviours give you everything you need to be clear on what's expected of you and to feel confident in your role. Care for Your Team so that our colleagues can be their best everyday Be Inclusive so that everyone feels welcome at Tesco Drive high performance to make sure we Win Together and you and to feel confident in your role. Our Winning Together Behaviours Believe in each other… because when trust is high we can move at pace. Building trust in teams and enabling end to end collaboration across Tesco Stay Curious… because the best ideas come from thinking differently and hearing every voice in the room Be Brave… because when we take calculated risks, when our purpose is clear we feel connected to it. Doing the right thing and creating safe spaces where colleagues can test, learn and speak up. Live 20/80… because focusing on the few things that will make the biggest difference is how we win. What's in it for you We offer excellent benefits that help make Tesco a great place to work. These include but aren't limited to:
  • Annual bonus scheme of up to 10% of base salary
  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • Request flexible working from day one
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
  • Access to free wellbeing services with a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
  • Uniform provided and policies to support you for all of life\'s moments, big and small
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