Job overview

Transformation Manager (12 month fixed term/secondment opportunity)

Base: Tameside & Glossop ICFT - minimum 4 days/week. Working from home is an optional 1 day/week. Cross cover arrangements with Stockport Foundation Trust in place and at times travel to Stockport may be required.

This exciting and challenging opportunity would suit someone with a substantial and successful track record of delivering change across health services (acute and community) to drive forward a number of programmes of work linked to our strategic goals. We are looking for a well-rounded individual who has the resilience to manage change across a number of areas and run up to 4 programmes at any one time.

We are seeking someone with 'hands-on' experience of delivering process and behavioural change, with the excellent knowledge of change management within an acute provider, the integrated care agenda, and emerging best practice.

You should have a track record of successful implementation and delivery. You should be confident in engaging in discussion with the multi-disciplinary teams, clinical and non-clinical, including executive level.

Main duties of the job

The post holder will lead transformation projects & programmes from inception to conclusion, delivering real improvements in patient safety, patient experience, clinical effectiveness and productivity.

A key responsibility will be to drive transformation, improvement & innovation by challenging current practice and by working with teams to identify opportunities to improve quality whilst delivering greater productivity. The post holder will be required to use a number of recognised quality improvement approaches to deliver transformational change and improve outcomes for our population.

The post holder will encourage innovation and an appetite for change amongst staff, leading by example by constantly challenging current practice and identifying opportunities for change.

The role will support the operational teams in both acute and community settings, focusing on a whole system, integrated approach to patient care, whilst facilitating cultural and behavioural change.

The post holder will provide expert leadership and service re-design, and lead major change projects, delivering new models of care for our local population. You will support the health and care system in achieving its performance through driving the implementation of a range of improvement methodologies in line with the Trust's service/business objectives in order to promote sustainable change.

For further information, please see the job description and person specification.

Detailed job description and main responsibilities

For further information about the job, please see the job description and person specification attached.

Person specification:

Behaviours

Essential

• Promote a positive image; retaining enthusiasm at all times to motivate staff involved change.
• Self-motivated and pro-active.

Skills and Abilities

Essential

• Ability to see beyond the immediate problem to identify root causes, critical issues and develop clear aims and outcomes.
• Confidence and knowledge of emerging best practice of continuous improvement and change management.
• Able to hold people to account to deliver objectives.
• Demonstration of a wide range of management, programme and/or project management skills to plan, manage and facilitate delivery of often complex projects and improvement.
• Develop concept ideas into innovative solutions, and put these into practice
• Planning and coordination of multiple complex transformation and improvement programmes.
• Ability to drive change, implement and support solutions to deliver sustainable improvement.
• Ability to interpret and distil complex data, both quantitative and qualitative, to inform improvement.
• Ability to develop and maintain strong governance processes throughout a project life cycle
• Excellent interpersonal, written, oral communication and decision making skills.
• Able to influence, motivate and persuade others, a credible leader of change.
• Able to build positive strategic relationships and work in partnership at all levels and collaboration to achieve shared aims.
• Influencing, negotiation and conflict resolution skills.
• Resilient and able to balance competing priorities and deadlines
• Demonstrates adaptability, flexibility and a positive attitude to change.
• Demonstrate political, strategic and operational awareness

Knowledge & Experience

Essential

• Knowledge of specialist continuous improvement and change management practices.
• Experience using QI methodologies and approaches.
• Knowledge of a range of recognised programme and project management methodologies and approaches.
• Track record and successful delivery of large-scale complex projects, organisational change and implementation of sustained improvement and realisation of benefits.
• Demonstrable evidence of previous experience of cultural and behavioral change management.
• Experience of managing complex stakeholder relationships, aligning different stakeholder priorities throughout an end-to-end transformation process.
• Experience of developing positive working relationships, collaboration and partnerships within and across organisations.
• Experience of facilitating learning, public speaking, delivering presentations, e.g. Trust / system wide meetings.
• Experience of the collation, analysis and interpretation of complex information or data.

Desirable

• Experience of working in a change management service improvement role at a senior level.
• Experience working within Secondary Care.
• Experience of facilitating and managing change within and across healthcare organisations / system wide.
• Experience of promoting and influencing change at senior clinical and operational leadership levels.

Education & Qualifications

Essential

• Educated to degree, masters level or equivalent diploma level or equivalent experience
• Change/Improvement/ project management qualifications or demonstratable knowledge and experience of methodologies.

Desirable

• Clinical Qualification.