Technical Consultant – Microsoft Dynamics 365 CE & Power Platform
Salary: Up to £55,000
- Excellent Benefits
We're recruiting on behalf of a growing Microsoft Solutions Partner looking to add a Technical Consultant to their Managed Services team. This is a fantastic opportunity to work remotely while supporting a wide range of organisations using Microsoft Dynamics 365 CE and the Power Platform.
The Role:
As a Technical Consultant, you'll work as part of a collaborative Managed Services team, providing technical support, implementing enhancements, and delivering outstanding customer service to a varied client base.This is a client-facing role where you'll build strong relationships while resolving issues, delivering system improvements, and helping customers maximise their Microsoft investment.
Key Responsibilities:
- Provide technical support for Microsoft Dynamics 365 CE and Power Platform solutions
- Investigate, troubleshoot and resolve customer issues within agreed SLAs
- Implement system enhancements, configurations and customisations
- Develop solutions using C# and JavaScript where required
- Configure and develop Power Apps, Power Automate and Power BI solutions
- Communicate regularly with customers, providing updates throughout the lifecycle of support cases
- Produce technical documentation and complete system testing
- Stay up to date with the latest Microsoft technologies and platform capabilities
- Work closely with internal consultants and developers to deliver outstanding customer outcomes
You'll ideally have
- Experience working with Microsoft Dynamics 365 Customer Engagement (CE)
- Experience with the Microsoft Power Platform , including Power Apps, Power Automate and Power BI
- Knowledge of C# and JavaScript development within Dynamics 365
- Previous experience within a Managed Services or Technical Consultancy environment
- Excellent troubleshooting and problem-solving skills
- Strong communication skills and a customer-first approach
- A proactive attitude and passion for learning new Microsoft technologies
- Microsoft certifications (PL-200 and relevant Dynamics 365 certifications) would be advantageous
- Salary up to £55,000
- Fully remote working with occasional travel to the office near London
- Private healthcare
- Annual training and Microsoft certification investment
- Dedicated learning and development time
- Generous holiday allowance plus your birthday off
- Home office allowance
- Enhanced family leave
- Pension scheme
- Employee wellbeing programme
- Regular team events and a supportive, collaborative culture
Apply today with your CV to find out more. All applications will be handled in the strictest confidence.