Team Leader

  • Lead the way, every day: Work side-by-side with your management team to keep things running smoothly, from setting daily priorities to helping the team hit our goals with confidence.
  • Support that sticks: Whether it's welcoming new starters or coaching seasoned colleagues, you'll be the go-to for guidance, training, and building skills that last.
  • Customers come first (and come back): Help create those brilliant shopping moments by offering advice, spotting ways to improve service, and making sure the team delivers smiles at every turn.
  • Keep the standards high, and the store looking sharp: From merchandising magic to compliance and safety, you'll help make sure the store is a place customers and colleagues love to be.
  • Make space for success: Share ideas, spark improvements, and help showcase our products in the best possible way, all while keeping energy high and team spirit even higher.

    Have experience supervising others in a fast-paced retail or hospitality environment
  • Be confident supporting colleagues and leading by example on the shop floor
  • Demonstrate the following key skills and behaviours:
  • Ability to prioritise and organise daily tasks effectively
  • A strong focus on delivering great customer service
  • Clear and confident communication with both customers and colleagues
  • Ability to guide and support others to meet store standards and targets

    Package Description
    • Salary & Hours
  • £32,032 FTE
  • This role and location qualifies for a £3,000 FTE Regional Allowance. This allowance is non-contractual and non-transferable.
  • 44 hours per week
    • Employee Benefits
  • Full-time employees receive 28 days of annual leave (inclusive of bank holidays), increasing to 33 days after 5 years of service. Annual leave is pro-rated for part-time or alternative working arrangements.
  • Contributable company pension scheme
  • 10% store discount at all our retail stores
  • Death in Service Benefit (on completion of 12 months service)
  • Long service recognition scheme
  • Stream - Access to flexible pay, financial wellbeing support, exclusive discounts, savings opportunities and much more
  • Access to our in-house training programmes delivered face-to-face and through our online learning platforms
  • MyHB colleague benefits platform with access to:
  • Discounts UK wide on retail, leisure, hospitality venues
  • Employee Assistance Programme with 24/7 confidential counselling and advice line
  • Low cost voluntary insured health cash plans and cancer cover
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