Overview

Job title: Safe and Well Officer

Location: Borough Green

Hours: Full time – 37 hours per week (Monday to Friday, with a requirement to work some evenings and weekends)

Base salary: Grade 5: £32,461 - £36,482 per annum

Pension: Automatic membership of the Local Government Pension Scheme – career average pension scheme with 18.5% employer contribution

Holidays: In addition to entitlement to bank/public holidays you will receive 29 days

Ref: R

Being a part of Kent Fire and Rescue Service

Every one of us helps to save lives. We are one team. Together with our customers we are creating a safer and more inclusive future for Kent and Medway.

Being a Safe and Well Officer

Do you want to help people feel safe in their homes?

The primary focus of this role is to reduce the risk of fire in customers’ homes. The post holder will carry out door-to-door engagement at identified addresses, proactively offering and completing home fire safety visits. A person-centred approach is applied to all visits, taking into account the customer, their environment, and individual behaviours.

The role of a Safe and Well Officer is a predominantly lone working role. An enhanced DBS check will be undertaken before an offer of appointment can be made.

What you’ll do

• Visit customers in their homes and assess the risk of fire
• Offer and fit free fire prevention equipment
• Where required, work alongside multi-agencies to ensure the customer has a holistic package of support
• Work closely with KFRS safeguarding team to ensure vulnerable customers are appropriately supported.
• You will have a local base station but will be required to work county wide and have use of a fire service vehicle

What you’ll bring

• The ability to make informed judgements about safety and risk
• Effective communication skills to help enact change with the ability to act sensitively
• Experience of safeguarding and confidential working
• Good literacy skills and time management

Additional benefits we’re offering

• Blue Light Card discount scheme
• A range of family friendly policies including promoting work-life balance
• Access to health and wellbeing services and advice
• Free parking

How to apply

Please complete an online application by Midnight Friday the 13^th of February .

Interviews will take place on Thursday the 26^th of February and Wednesday 4^th of March 2026.

Inclusion is at the heart of everything we do. We know that great minds don’t think alike, we also rely on diverse thoughts, feelings, beliefs and backgrounds to create the best working environment that we can possibly offer.

Kent Fire and Rescue Service, its employees and volunteers, are committed to safeguarding, protecting and supporting children, young people and adults at risk. As part of our safer recruitment process, we will undertake pre-employment checks to verify your suitability for the role. These checks will include your references and a standard or enhanced Disclosure and Barring Service (DBS) check. Enhanced DBS check with barred lists are carried out for roles with direct and unsupervised access to children, young people and adults at risk. Risk assessments will be undertaken on any disclosures identified as part of the pre-employment checks.

As a Public Sector organisation with added responsibilities under the Equality Act, 2010 the candidate must demonstrate an understanding of what is meant by Equality, Diversity and Inclusion and how this fits in with their everyday work.

#J-18808-Ljbffr Salary: GBP 32461 - 36482 per year Experience: 3 years required