Regional Performance Manager - Central and East England

One Aftersales are recruiting for a field-based Regional Performance Manager for TPS on a full-time, permanent basis. Reporting into the National Performance Manager, you will deliver regional TPS sales and profit performance through the tactical and strategic leadership of 16 TPS centres within your region. In this highly commercial role, covering Central and East England, you will have a fantastic opportunity to build relationships with our investor network (TPS centres are run by our vehicle investors on an agency model).

As Regional Performance

Manager, you will work to ensure operations are compliant, well-resourced and delivering consistently high levels of customer service. You will drive performance, implement growth initiatives and ensure delivery of both strategic and tactical objectives across your region. The role is challenging and almost no day is the same.

You will be expected to spend at least 60% of your time in the field (including head office in Milton Keynes on occasions) with the rest of the time working from a place of your choice.

Territories currently included: Birmingham, Cambridge, Chester, Coventry, Derby, Ipswich, Leicester, Milton Keynes, Northampton, Norwich, Nottingham, Peterborough, Shrewsbury, Stoke, Warrington, Wolverhampton. Key responsibilities:

Deliver regional TPS turnover and profit objectives

Drive sales results from TPS growth programmes and marketing activity

Agree and review monthly performance commitments and action plans with TPS Centres

Implement and manage TPS growth initiatives and programmes

Use reporting and data to performance manage and drive continuous improvement

Identify and share best practice to improve business efficiency

Influence a step change in network culture and people management

Work collaboratively with National Sales and Account teams to maximise performance delivery Skills & experience you can bring to the role:

Ability to stimulate change in business mindset and processes to deliver growth

Strong communication and influencing skills

Calm, credible and dependable approach

Highly organised with the ability to prioritise effectively

Resilience under high pressure

Proven track record of managing operational performance and delivering results What can we offer you?

Along with a competitive salary, car schemes (including cars for family members), discretionary bonus, fuel card, enhanced pension contributions, private healthcare, 27 days holiday plus bank holidays, 4 x life assurance & health & wellbeing support, we also offer a wide range of flexible benefits to suit you and your lifestyle. One Aftersales

As the largest function within Volkswagen Group UK, One Aftersales is driving the future of customer experience across five leading brands: Volkswagen, SEAT, Škoda, CUPRA, and Volkswagen Commercial Vehicles. In partnership with over 500 Retailer Partners, we combine smart processes, cutting-edge technology, and data-driven insights to deliver exceptional aftersales solutions. This is a fast-paced, collaborative environment where you’ll work across all areas of the business, contributing to projects that shape the automotive industry.

We value initiative and ambition—and we reward it with real opportunities for growth, development, and career progression. TPS A significant driver of financial performance in the One Aftersales directorate, TPS is responsible for £500m turnover a year across 85 centres across the UK (including Northern Ireland). TPS Centres will typically run a workforce of Centre manager, sales manager, warehouse manager and multiple sales staff.

They work with trade customers to supply genuine VWG parts to customers outside of our Authorised Repairer network. Recently they have introduced a “Brands At TPS” programme supplying other brand parts for older cars in the car parc where genuine parts sales are less considered.

Volkswagen

Group

We’re driven by difference. With six big brands under one roof – each with its own history, designs and innovations – we’ve created some of the world’s most iconic vehicles, from luxury sports cars to family camper vans. Here, you’ll discover opportunities, explore ideas and tackle challenges that you won’t find anywhere else. It takes a range of teams to make the Group successful.

We all share the same aim: to deliver sustainable mobility for generations to come, while keeping the customer and their changing demands at the heart of everything we do. There’s never been a more exciting time to join our industry as it undergoes the biggest transformation for over 100 years. With digitalisation, electrification and driverless mobility all coming to the market, we’re actively looking for people with new skills, knowledge, and outlooks.

A brave new world demands brave, new, diverse people; so whatever your background, we would love to hear from you. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received.

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