Product Director, Core Banking (Accounts)

Product Director, Core Banking (Accounts)

Join to apply for the Product Director, Core Banking (Accounts) role at Monzo Bank

Product Director, Core Banking (Accounts)

Join to apply for the Product Director, Core Banking (Accounts) role at Monzo Bank

We’re on a mission to make money work for everyone.
 We’re waving goodbye to the complicated and confusing ways of traditional banking.
After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us.
With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers!
We’re not about selling products - we want to solve problems and change lives through Monzo ️
Hear from our UK team about what it\'s like working at Monzo
London or Remote UK | £140,000 to £170,000 + Stock Options + Benefits | Product at Monzo | Hear from the team
About The Team
Core Banking is responsible for the current account that makes money work for 12 million customers. This includes the Personal Account, Joint Account, Under 16s and 16 - 17 accounts, and Subscriptions (Extra, Perks and Max). It’s responsible for well-loved features like the 1p Savings Challenge, Pots, Trends and more.
What You’ll Be Working On
As a Product Director within Core Banking, you’ll lead a team of Product Managers to define and deliver a strategy to make everyday money magical for everyone . You’ll be responsible for our main account types (personal, joint, U16s, 16-17) and core value props like travel, shared finances, rewards and loyalty, and money management (including payday, bills, budgeting, insights and more).
What You\'ll Do

  • Lead the charge: build a product vision and strategy for your area, ensuring alignment with Monzo’s goals and an exceptional customer experience.
  • Develop a team: build and coach a high-performing product team to obsess over customers, innovate, move quickly and ultimately enjoy their work.
  • Communicate effectively: get people inspired by the product vision and share the right context with the right people at the right time.
  • Collaborate seamlessly: partner with engineering, design, data, research, marketing and other teams across Monzo to get stuff done.
  • Have impact: define, deliver and measure the impact of the customer-focused experiences you create.
You Should Apply If
  • You are a seasoned product leader, and have a track record of leading high-performing product teams at a fast-growing consumer tech company to:
    • build highly engaging (daily/weekly) experiences for millions of customers
    • deliver company trajectory-changing impact
    • (nice-to-have) build a multi-market product, with a proven ability to balance priorities across geographies
  • You\'re data-driven and commercial, and have a track record of collaborating with data scientists to define key metrics, run experiments, and deliver business impact.
  • You can systematically break down and solve complex problems.
  • You have good judgement, and you’re able to make good decisions in complex situations where there’s often no “right answer”.
  • You have the urge and resilience to challenge the status quo and make things better, and are full of creative ideas for how to do so.
  • You can work effectively with a diverse range of people and working styles - spanning engineering, design, data, user research, marketing, legal and compliance - to get stuff done.
  • You’re a great storyteller, who is able to motivate, energise and inspire people towards a common goal.
  • You’re passionate about building value for customers and not just achieving business results, and are excited about our mission at Monzo.
  • You’re intellectually honest about your work\'s performance, continually striving for improvement.
  • You’re a fast learner, humble and curious, and enjoy learning every day and sharing your knowledge and experience.
  • You’ve managed a team of PMs, have a proven ability to coach and develop others, and can provide clear and constructive feedback to your team and other disciplines.
  • You can get hands-on when necessary, to fill gaps - in people or experience - and set a practical example for what great looks like.
The Interview Process
Our interview process involves 4 main stages:
  • Recruiter Call
  • Initial Call with Hiring Manager
  • Final Loop, consisting of x3 hour long interviews to assess Project Walkthrough, Case Study and Leadership
  • A final stage with a VP or CPO within the Product team
Our average process takes around 5-6 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on
What’s In It For You
 £140,000 to £170,000 depending on experience stock options & benefits
️ We can help you relocate to the UK
We can sponsor visas
This role can be based in our London office, but we\'re open to distributed working within the UK (with ad hoc meetings in London).
We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
Learning budget of £1,000 a year for books, training courses and conferences
And much more, see our full list of benefits here
If you prefer to work part-time, we\'ll make this happen whenever we can - whether this is to help you meet other commitments or strike a great work-life balance.
Equal opportunities for everyone
Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.
We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.
If you have a preferred name, please use it to apply. We don\'t need full or birth names at application stage

Seniority level

  • Seniority level

    Director

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Product Management and Marketing

  • Industries

    Banking

Referrals increase your chances of interviewing at Monzo Bank by 2x

Sign in to set job alerts for “Director of Product Management” roles.

Director of Product, Advertising at Rome2Rio (Remote – Europe, UK, or US)

London, England, United Kingdom 4 days ago

London, England, United Kingdom 2 hours ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 5 days ago

City Of London, England, United Kingdom 3 weeks ago

Product Owner – FinTech | Pensions & ISAs Experience Required

London, England, United Kingdom 3 days ago

Surrey, England, United Kingdom 3 days ago

Amersham, England, United Kingdom 3 days ago

London, England, United Kingdom 5 days ago

Senior Principal, Regulatory Affairs - Companion Diagnostics

Amersham, England, United Kingdom 1 week ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom 2 weeks ago

Amersham, England, United Kingdom 3 days ago

Surrey, England, United Kingdom 3 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr Experience: 5 years required
Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...