Platform Tech Lead - Identity & Access Management

Summary

The Platform Technical Lead provides hands‑on technical leadership to support the operational design of the platform. The role owns the technical integrity of platforms, supporting projects across the lifecycle to ensure platforms are delivered in line with technical standards and approved designs, acting as the key day‑to‑day interface with partners.

Location

Birmingham, Leeds, London, Manchester, Reading

Job Family

Digital & Technology

Job Type

Full Time

Posted Date

02‑Apr‑2026

Role Overview

This role sits within Technology & Platforms, which defines and maintains the strategy and roadmap for all core technology platforms. The function ensures platforms are robust, scalable, cost‑effective, and aligned with the overall business strategy.

Division

Digital Workplace – accountable for delivering and evolving technology tools and services that enable secure, collaborative, and productive working environments.

Responsibilities

  • Provide technical leadership for platform design and operational integrity.
  • Ensure projects comply with platform technical standards and approved designs.
  • Act as key day‑to‑day interface with partner teams.
  • Serve as the technical escalation point for complex IAM incidents and platform failures.

Must Have Qualifications (Technical Skills)

  • Deep technical expertise in Identity & Access Management (SSO, MFA, directory services, identity federation, provisioning, privileged access).
  • Strong hands‑on knowledge of Okta and/or Entra ID, including enterprise application integration and authentication flows.
  • Experience with identity lifecycle tooling (e.g. MyIdentity, One Identity, MIM).
  • Solid understanding of least‑privilege access models, RBAC/ABAC, and privileged access patterns.
  • Strong grounding in Zero Trust identity principles, conditional access, and risk‑based authentication.
  • Proven experience as the technical escalation point for IAM incidents and platform failures.
  • Experience operating in a partner‑delivered IAM model, providing technical direction, assurance, and challenge rather than hands‑on administration.
  • Strong understanding of IAM security and compliance controls (SOX, ISO27001, Cyber Essentials, audit evidence requirements).
  • Ability to translate complex IAM technical issues into clear impacts, risks, and recommendations for non‑technical stakeholders.

Other Desired Qualities

  • Excellent analytical and troubleshooting skills across authentication, federation, provisioning, and access control failures.
  • Strong communication skills, able to engage confidently with Security, Architecture, Compliance, and senior technical stakeholders.

Benefits

Employees receive a competitive reward package and a range of benefits designed to support both employees and their families.

Equal Opportunity

Virgin Media O2 is an equal opportunities employer and is committed to removing bias and barriers for all candidates.

#J-18808-Ljbffr Salary: GBP 60000 - 80000 per year Experience: 5 years required
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