People Leader, Remote Patient Care
Job summary
We are looking for a dynamic People Leader to lead our Recruitment and Health & Wellbeing functions across Remote Patient Care (RPC).
This is an exciting opportunity to lead our Recruitment and Health & Wellbeing functions, ensuring our workforce feels supported, engaged and equipped to deliver outstanding patient care.
You will play a key role in shaping workforce experience, promoting staff wellbeing, strengthening recruitment and retention, and fostering a positive, inclusive culture across EOC and IUC services. Working closely with operational leaders and corporate colleagues, you will help ensure our people remain at the heart of everything we do
Main duties of the job
- Lead and support the Recruitment and Health & Wellbeing teams, ensuring the delivery of high-quality, people-focused services across RPC.
- Develop and implement initiatives that improve staff wellbeing, engagement, retention and workforce experience.
- Provide leadership and expert support in managing complex people issues, including wellbeing concerns, attendance management and workforce challenges.
- Work closely with operational, HR and corporate colleagues to develop workforce solutions that support service delivery and organisational priorities.
- Lead workforce planning and recruitment activity, ensuring services are appropriately resourced and recruitment processes are effective and compliant.
- Monitor and evaluate key people metrics, using data and insight to identify trends, drive improvement and support decision-making.
- Champion a positive, inclusive culture that promotes wellbeing, equality, staff engagement and continuous improvement.
- Ensure all activity is delivered in line with Trust values, policies, governance requirements and NHS best practice.
About us
Yorkshire Ambulance Service (YAS) NHS Trust geographically covers nearly 6,000 square miles of varied terrain, from isolated moors and dales to urban areas, coastline and inner cities.We serve a population of over five million people across Yorkshire and the Humber and strive to ensure that patients receive the right response to their care needs as quickly as possible, wherever they live.We employ more than 7,100 staff, who together with over 1,300 volunteers, enable us to provide a vital 24-hour, seven-days-a-week, emergency and healthcare service.Our ambition is to be an employer of choice, and we are continuously working across our partnership to improve our collective offer to staff in areas like health and wellbeing, benefits and flexible working incl. hybrid working.Benefits:o Flexible working including part-time hours, job shares and flexible hours, agile working (role dependant)o 27 days annual leave, increasing to 33 with service.o Contributory Pension.o NHS Discounts including shops, restaurants, gyms etc.o Car lease and other salary sacrifice schemes (salary dependent)o Dedicated employee assistance and counselling service.o Opportunities for research participation, career progression and ongoing development.o Well respected, committed and supported staff networks for our workforce.
Job responsibilities
- Lead and develop the Recruitment and Health & Wellbeing teams, ensuring the delivery of high-quality, people-focused services across RPC.
- Drive initiatives that improve staff wellbeing, engagement, retention and workforce experience, supporting a positive and inclusive culture.
- Provide leadership and guidance on complex people matters, including attendance management, wellbeing concerns, employee relations issues and escalation handling.
- Lead workforce planning and recruitment activity to ensure services are appropriately staffed and recruitment processes are effective, timely and compliant.
- Work collaboratively with operational, HR and corporate colleagues to develop workforce solutions that support service delivery and organisational priorities.
- Use data, insight and quality improvement methodologies to monitor performance, identify opportunities and drive continuous improvement.
- Champion equality, diversity and inclusion, promoting a supportive environment where colleagues feel valued, engaged and able to thrive.
- Ensure all activity is delivered in line with Trust values, governance requirements, NHS standards and organisational policies.
For full details of the role and responsibilities, please refer to the attached Job Description and Person Specification.
Person Specification
Experience
Essential
- Experience managing sensitive and complex staff issues, including attendance management, well being concerns, performance matters and escalation handling
Experience
Essential
- Experience working in a high-pressure, fast-paced and reactive operational environment, requiring regular reprioritisation and rapid decision-making
Knowledge
Essential
- Advanced knowledge of HR practice, staff wellbeing, and workforce management frameworks, including the NHS People Plan, and the ability to translate national and organisational people priorities into effective operational delivery
Experience
Essential
- Significant experience of leading people and teams, including supervision, appraisals, setting objectives, coaching, and supporting staff development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Yorkshire Ambulance Service NHS Trust
Address
Yorkshire Ambulance Services, HQ, Wakefield
Yorkshire Ambulance Service
Wakeifeld
WF2 0XQ
United Kingdom
