Part-time Welcome Host

Overview
The Welcome Host is responsible for providing a warm, professional welcome to all users of Fermanagh House while ensuring the building is maintained to a high standard of cleanliness, safety, and presentation. The role involves close teamwork, respect for confidentiality, and a proactive approach to supporting the daily operations of the facility

Responsibilities:

Customer Service & Front-of-House:

  • Welcome, greet, and assist all users of Fermanagh House in a friendly and professional manner.
  • Provide hospitality services for groups and meetings as required.
  • Work collaboratively with colleagues to ensure a smooth and efficient service.
  • Maintain confidentiality regarding clients, staff, and organisational matters.

Room Setup & Event Support

  • Arrange rooms for meetings, conferences, and events, including setting out chairs, tables, and equipment.
  • Ensure rooms are clean, tidy, and reset promptly after use.
  • Assist with hospitality arrangements as instructed.

Cleaning & Building Maintenance

  • Carry out general cleaning duties throughout the building, including toilets, storerooms, bin areas, walls, and floors.
  • Clean and store equipment appropriately after use.
  • Perform daily and weekly cleaning tasks, including:
  • Dust control, mopping, and vacuuming
  • Damp mopping hard floors
  • Vacuuming and spot shampooing carpets and upholstered furniture
  • Cleaning lift, staircases, furniture, fittings, ledges, and equipment
  • Cleaning sanitary areas (WC bowls, urinals, etc.)
  • High and low-level dusting
  • Cleaning internal windows

Facilities & Operational Support

  • Check deliveries and store domestic supplies appropriately.
  • Bag waste, remove rubbish, and place for collection.
  • Carry out daily and weekly care of materials, and equipment.
  • Report any required repairs to fabric, furniture, fittings, or equipment to the Line Manager.
  • Replenish supplies such as toilet rolls, soap, and paper towels.
  • Follow all cleaning methods and procedures as instructed.
  • Carry out checks on equipment, reporting faults promptly.
  • Regulate the heating system, ensure proper functioning
  • Secure and close the building as required.

Other Duties

  • Undertake any other reasonable duties as required to support the smooth running of Fermanagh House.

Experience:

  • An excellent disposition PLUS
  • An ability to implement Health and Safety policy
  • Ability to work on own initiative and be part of a team.
  • Assurance on daily punctuality and ability to work \'out of office\' hours

Job Types: Part-time, Permanent

Pay: £12.60 per hour

Expected hours: 20 per week

Work Location: In person

Salary: GBP 12 - 16 per hour
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