Lead, Solution Engineer, Dutch Speaking

Job Description:

  • Work with regional sales teams to convert prospects to customers
  • Prepare and deliver bespoke technical product demonstrations at client meetings, webinars, and customer events
  • Deliver product messaging through whiteboard and slide presentations
  • Manage proofs of concept and RFP response documents
  • Respond to functional and technical customer questions and requirements
  • Perform complex workflow analysis and examine interactions between Freshworks and customer infrastructure
  • Collect, assess, and convey customer requirements to central product management
  • Advocate for the Freshworks brand and promote product solutions and services to prospects, customers, and partners
  • Collaborate with sales, product management, and client services to execute sales strategy
  • Train sales teams on Freshworks products, technical aspects, and new features

Requirements:

  • Native-level written and oral communication skills in Dutch
  • Any additional European languages are an advantage
  • 5+ years of relevant experience in technical solution engineering
  • Experience in ITIL/ITSM, SaaS, or software product environments
  • Experience with cloud-based infrastructure
  • Excellent senior customer stakeholder and internal communication skills
  • Experience with complex sales cycles in Mid-Market and Enterprise segments
  • Excellent communication and listening skills
  • High-level presentation and demonstration skills
  • Customer- and solution-oriented personality
  • Highly driven, execution-focused, and urgent mindset
  • Enjoys working in a high-energy team environment

Benefits:

  • Remote work option
  • Equal opportunity workplace
  • Inclusive and diverse work environment
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