Interim Associate GDCM Deployment PEP

<strong>Job Description<br><br></strong>This is your chance to be a part of an in-house Technology team that's creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As an Interim Associate Global Deployment & Change Management (GDCM) Deployment Property Engagement Platform (PEP), you will bring your technical skills to a hospitality company with an award-winning culture. On the Global Deployment & Change Management team reporting to the Manager GDCM Deployment PEP, you will support projects including the deployment of PEP, Hilton's new PMS system.<br><br><strong>Please note this is a Fixed term contract through till December 2027<br><br></strong><strong>Responsibilities<br><br></strong>Your role is important and below are some of the fundamental job duties that make your work unique.<br><br><strong>What Your Day-to-day Will Be Like<br><br></strong><ul><li> Troubleshoot issues and offer technical guidance</li><li> Deliver remote or onsite hotel operations training/support</li><li> Build and configure system databases</li><li> Set up hardware and interfaces</li><li> Migrate hotels from retired PMS to PEP, ensuring complete data transfer<br><br></li></ul><strong>How You Will Collaborate With Others<br><br></strong><ul><li> Help train new team members by guiding them through project components and task execution</li><li> Liaise with the Managers/Senior Associates to support migration projects</li><li> Collaborate with internal and external support teams to resolve system issues<br><br></li></ul><strong>What Projects You Will Take Ownership Of<br><br></strong><ul><li> Multiple stages of a remote and onsite PEP deployment which include communication, configuration, database build, data migration, testing interfaces, training, and hotel operations support (Front Desk, Night Audit, Management, Sales, Revenue Management, and Housekeeping)<br><br></li></ul><strong>Qualifications<br><br></strong><strong>You have these minimum qualifications:<br><br></strong><ul><li> Professional work experience in Technology or a related field like hotel operations</li><li> Work experience using Property, Sales or Revenue Systems</li><li> Understanding of Hilton's PMS, CRS and interfaces</li><li> Ability to Travel up to 80%<br><br></li></ul><strong>It Would Be Useful If You Have<br><br></strong><ul><li> Experience as a successful systems installer</li><li> Experience troubleshooting local hotel interfaces or systems</li><li> Bilingual</li></ul>

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...