Main area Maternity Grade Band 4 Contract Permanent Hours Full time - 37.5 hours per week (Long day, Nights and weekends.) Job ref 199-7135553-RB-HM

Employer Croydon Health Services NHS Trust Employer type NHS Site Croydon University Hospital Town Croydon Salary £32,199 - £34,876 per annum, pro rata inc HCAS Salary period Yearly Closing Today at 23:59

Band 4

Croydon is a busy, exciting and diverse place to work. The borough has one of the youngest populations in London and continues to grow.

Croydon Health Services cares for local people at Croydon University Hospital, Purley Memorial Hospital and in clinics and people’s homes all across the borough.

We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset and so through Listening into Action – our way of engaging staff - we empower everyone at any level to initiate and bring about real improvements in our care.

Join us and be a part of the team that is making Croydon proud. #choosecroydon

Job overview

The Inpatient Infant Feeding Support Worker plays a vital role in promoting and supporting optimal infant feeding practices within the main maternity department. This position focuses on providing practical, emotional, and educational support to parents and caregivers during their inpatient stay, ensuring safe and effective feeding for newborns and infants before discharge.

The role is integral to upholding and advancing the UNICEF Baby Friendly Initiative (BFI) standards within the maternity unit, helping to create a supportive environment that protects, promotes, and supports breastfeeding and responsive infant feeding.

Main duties of the job

• Offer guidance and hands‑on support for breastfeeding, formula feeding, and expressing breast milk.
• Provide evidence‑based information on infant nutrition, feeding techniques, and safe practices.
• Support families in overcoming feeding challenges, such as latching difficulties or low milk supply.
• Work collaboratively with midwives, health visitors, and lactation consultants to deliver consistent care.
• Conduct group sessions, and telephone support as required.
• Promote Baby Friendly Initiative standards and contribute to breastfeeding‑friendly environments.
• Maintain accurate records and report progress to the clinical team.

Skills and Attributes:

• Compassionate and empathetic approach to supporting families.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Knowledge of infant feeding guidelines and safeguarding practices.

Qualifications:

• Experience in infant feeding support or related healthcare roles.
• Training in breastfeeding support (e.g., UNICEF Baby Friendly training) is desirable.
• Basic understanding of infant feeding policies

Working for our organisation

Croydon Health Services NHS Trust provide hospital and community services from a number of community and specialist clinics throughout Croydon. The Trust was formed on 1st August 2010 through the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust. Around 4,100 staff provide services for a population of over 360,000 people who are relatively young with a high level of ethnic diversity.

Our main hospital site, Croydon University Hospital is one of the busiest in London. Our experienced district nursing teams, Allied Health Professionals and community matrons look after people of all ages across Croydon and our Children’s Hospital at Home cares for children with long‑term conditions without them having to come to hospital.

Across the NHS everyone is working hard to meet growing demand and we’re no exception. But with the right people on board, we are rising to this challenge, putting our people in the driving seat, encouraging innovation and transforming our services to give local people the quality of care they deserve. Croydon Health Services puts a great deal of importance on education and training. Croydon University Hospital plays an active role in training the clinicians of the future and works in partnership with major London universities

If you want the opportunity to have a real impact, challenge yourself and be part of an NHS Trust then a career at Croydon Health Services could be just what you’re looking for.

Detailed job description and main responsibilities

Please see the attached supporting document which contains more information about the role or contact the recruiting manager.

Please be aware that this vacancy may close before the current listed closing date. Therefore, if you intend to apply for this post, you are advised not to delay submitting your completed application.

Person specification

• Good Standard of Education
• Experience in the NHS
• Experience providing Breastfeeding Support
• Knowledge of UNICEF BFi
• Breastfeeding Peer Support Worker
• Experience as a Maternity Assistant of Maternity Support Worker

Your recruitment team
The NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:
E: krft.askrecruitment@nhs.net

Your application
Please ensure your supporting statement clearly reflects the job description and person specification , as shortlisting will be based on these criteria.

Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role.

Use of Artificial Intelligence
We kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style.

References
Please provide a minimum of 3 years’ employment and/or education history , including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre‑employment checks.

Closing date
To help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications.

Shortlisting
If you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly.

Application feedback
If you do not hear from us within four weeks of the closing date , please assume your application has not been successful on this occasion.

Safeguarding and DBS Checks
We are to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role.

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Application numbers

This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications.