At Amazon, our HR Regional Partners are known for their knowledge of HR programs, processes and tools. They act as the frontline consultant to clients (mainly people managers) to create a positive employee experience, offering consistent HR advice on people matters. They operate and are seen as subject matter experts, having sound knowledge in company and local programs, processes and policies, offering a strong and compelling point of view around HR related matters, thus building credibility. They are committed to collaboration with multiple HR Business Partners, HR specialists and people managers across the various businesses. A key area of focus for the HRP is to increase manager capability, which should enable them to be more self-sufficient and drive manager education on important people programs, policies, tools and processes. Whilst doing this, the HRPs are continuously raising the bar on harmonizing practice across a geography and sharing best practices.

This position is based in London.

Key job responsibilities

Core HR Responsibilities

• Act as the country expert on topics/requests that require expert knowledge, such as policies, labor law changes impacting local HR processes, compliance
• Partner with our HR Administration teams to guarantee positive employee experience by ensuring that people transactions are processed timely and processes are continuously reviewed, improved and streamlined
• Design and deliver Manager Education initiatives to further drive collective education and manager effectiveness
• Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate
• Process ownership for Employee Relations management, including disciplinary & performance improvement
• Consult managers on people matters that require in depth knowledge of policies, procedures and local legislation, across multiple countries
• Conduct investigations and manage ER cases, in coordination with the Employee Relations and with the Legal departments
• Work with people managers end to end on performance management cases
• Analyze data and trends on ER and performance management, in order to provide input to the business strategy to HRBP, preventing the recurrence of known issues
• Support people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives
• Design and drive complex change initiatives and consultations at scale

Basic Qualifications:

• Experience as an HR specialist, HR generalist (e.g., HR Business Partner or HR Partner), HR manager, or in HR program roles
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Bachelor's degree
• Knowledge of local labor law

Preferred Qualifications:

• Experience working in a matrixed organization
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment
• Experience troubleshooting problems and offering solutions to streamline complex challenges

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