Health, Safety & Environmental Business Partner
Job Description:
- Deliver a relationship-managed service to a portfolio of Business Banking clients in Health, Safety & Environmental consultancy
- Build lasting client relationships and grow portfolio volume and value
- Deliver high-quality customer interactions and experiences
- Serve clients through face-to-face meetings, video, telephone and email
- Understand client needs and provide commercial, profitable advice
- Encourage adoption of Mentor’s digital and self-service channels
- Deliver new business growth through referrals, networking and business generation
- Lead new business prospect meetings and relationship-building activities
- Collaborate with the Consultancy Delivery team to meet customer expectations and timescales
- Manage client retention and renewal pricing conversations
- Maintain an up-to-date contact strategy focused on new business income and agreed goals
- Support clients and colleagues with complex technical issues
Requirements:
- Professional qualifications in Health & Safety or Environmental
- Membership of a relevant professional body
- Minimum CertIOSH
- Working towards and expected to attain CMIOSH within 18 months of joining
- Extensive experience in a role relating to Health & Safety
- Background in providing advice for complex matters
- Extensive experience identifying customer needs, risks and prioritising recommendations
- Ability to identify and lead business solutions and bespoke service offerings
- Ability to provide commercial price quotes
- Excellent time management skills and a flexible approach to serving customers
- Strong communication and interpersonal skills
- Ability to convey clear, easy-to-understand technical Health, Safety and Environmental advice verbally and in writing
- Ability to travel across Sussex, Kent, South London and surrounding areas
- Full-time, 35 hours
Benefits:
- £6,000 car allowance
- Pension funding
- Remote First ways of working