Fulfilment Associate

Company DescriptionVoxblock enables children to listen to spoken stories without the distraction of technology, fostering a love of storytelling and language learning. Located in Edinburgh, Voxblock aims to provide children with high-quality stories without the need for screen-based devices, promoting engagement and creativity.Job Title: Fulfilment AssociateCompany Name: VoxblockLocation: Edinburgh (On-site)Duration: Mid-October 2025 - January 2026Contract Type: Part Time (AM), Temporary (25 hours per week)Salary: National Living Wage (£12.60)Industry: E-commerceReporting To: Head of OperationsAdditional details: Potential for this role to become permanent from February 2026 Expectation for the role to move out to Eskmills in Musselburgh in Spring 2026Role DescriptionWe’re a fast-growing startup, and we’re excited to be expanding our team during our busy period. This is a fantastic opportunity to join a dynamic team at an exciting stage of our journey, with the potential to join the team permanently after a successful Christmas sales period.Your Responsibilities:Accurately pick, pack, and dispatch both D2C and B2B orders daily using our fulfilment software.Maintain an organised warehouse and track inventory as required.Help with incoming stock deliveries.Assist in the finishing process by adding audio to book blocks (training will be provided).Work closely with the Customer Service and Publishing Associate to manage replacement orders, returns and new product launches.As part of a startup, flexibility is key—you may need to take on additional tasks to support the team if the role is extended beyond the Christmas period.What We’re Looking For:Essential:Basic but confident IT skillsAbility to lift and move heavy or bulky items.Strong attention to detail to ensure orders are packed and labelled accurately.Highly organised, with the ability to manage high order volumes, deliveries, and book-finishing to tight deadlines.Excellent verbal and written communication skills are essential.Fluent in English.Desirable:Experience using fulfilment or inventory management software (Zoho Inventory experience is a plus).Experience with e-commerce platforms like Shopify, Sendcloud, or other fulfilment tools.A passion for books, audiobooks, or literacy.Familiarity with audio technology or production tools.Previous experience in warehouse, logistics, or fulfilment operations.Why Join Us?Be part of a growing, innovative company making a real impact.Work in a flexible, fast-paced environment.Potential for a full-time position after the initial contract periodInterview Process:1st Stage in-person personality and culture fit chat with Head of Operations at our Edinburgh office.2nd stage in-person competency and skills chat with Head of Operations and Founders at our Edinburgh officeEqual Opportunities EmployerWe are an equal opportunities employer and welcome applications from all suitably qualified people, and are committed to diversity and inclusion in our team.Please send your CV and a short cover letter to rachel@voxblock.co.uk

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