EE Guide - Tottenham Hale

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EE, part of BT Group, is the largest and most advanced mobile communications company in the UK, offering both mobile and fixed communications services to consumers. As the pioneer of the UK\'s first superfast 4G mobile service, EE has established the UK\'s biggest and fastest mobile network. With over 550 shops across the UK, EE is committed to providing an excellent workplace for its 13,000 employees. The company\'s 4G coverage spans 80% of the UK geography, with plans to extend to 95% by 2020. EE has received multiple awards, including the UK\'s best overall network by RootMetrics.

Role Description

This is a full-time, on-site role based in London. The EE Guide at Tottenham Hale will be responsible for delivering excellent customer service, advising customers on EE\'s products and services, and helping them find the best solutions to meet their needs. The role involves engaging with customers, understanding their requirements, demonstrating the latest technology, and resolving any issues they may face. The EE Guide will also ensure the store meets its sales targets and maintain a neat and professional appearance.

Qualifications

  • Customer service and interpersonal skills
  • Sales and product knowledge
  • Problem-solving and troubleshooting abilities
  • Passion for technology and innovation
  • Ability to work collaboratively in a team environment
  • Prior experience in retail or sales is a plus
  • Flexibility to work various shifts including weekends

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Telecommunications

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