Digital Trader and Merchandiser

We are a Sunday Times Top Track 100 company and one of the UK 's fastest growing privately owned companies. The Range has grown enormously since its inception in 1989, and now has over 200 stores nationwide. People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary.

As a result of our expansion plans, and our continued ongoing success we are seeking a dynamic Digital Trader & Merchandiser to be based at our Head Office in Plymouth.

About the Role:

The Digital Trader & Merchandiser will support in delivering the online Trading and Merchandising strategy across several key product categories with accountability for core Ecommerce KPIs. They will have complete responsibility for sales, margin and conversion targets in these major selling areas, working closely with the relevant teams to understand product development and commercial opportunities. They will exploit maximum commercial value from each category and product, while maintaining excellent customer experience. To achieve this, they will have at their disposal a suite of merchandising and search technology, analytics, and business intelligence tools to maximise visibility, conversion rates, cross-selling opportunities and ultimately, sales growth. This role requires strong commercial awareness, attention to detail and the ability to work in a fast-paced and evolving environment.

Responsibilities:

  • Support Trading and Online Merchandising of products on our customer-facing transactional websites.
  • Understand and optimise the onsite customer journey and continuously seek ways to improve this by presenting products in the most effective way
  • Organise and optimise category structure, product sequencing, filters, and taxonomy for a seamless customer journey, considering different user experiences and platforms, e.g. desktop/tablet/mobile.
  • Work collaboratively with multiple teams and stakeholders across Email, Social, Buying, Design, Digital Marketing, Operations, Digital Development and UX/CRO.
  • Managing sales and conversion targets for assigned product categories and onsite taxonomy – using data to drive actionable insights with the ability to identity problems and offer viable solutions
  • Monitoring site performance and using data to identify opportunities for improvement across core metrics: Sales, CVR, AOV, Margin, Bounce Rate
  • Supporting and executing overall SEO strategy
  • Regular competitor analysis reviewing competitor sites for pricing, product range, navigation, and promotional strategy, identifying any missed opportunities and where we can adapt
  • Owning promotional execution onsite – staying close to promotional messages and ensuring seamless online execution with a customer-centric approach
  • Monitor emerging trends and seasonal changes, aligning merchandising plans with customer demand and market condition, ensuring relevant products are merchandised and traded accordingly
  • Working with Operations teams to ensure maximum availability allowing campaigns to run effectively
  • Support in homepage and onsite page builds, working closely with the Design team and external suppliers

Person Specifcation:

  • Ecommerce experience preferably within a fast-paced retail environment with an adaptable and proactive approach.
  • Understanding of and ability to report on core Ecommerce KPIs in an effective manner
  • Confident with analysing data, BI reporting tools, Microsoft Office, Google sheets and other tools
  • SAP experience (preferred but not essential)
  • Ability to work well in a team as well as individually, with strong organisation and time management skills, with the ability to meet deadlines.
  • Able to collaborate with internal and external stakeholders, with an eagerness to test and learn with a customer-first approach
  • Excellent communication skills
  • Experience in working with external agencies across SEO and Paid Channels

What we offer:

  • Competitive salary
  • Pension
  • Long service awards
  • Employee discount
  • Cycle to work scheme

Position: Permanent, Full-time

Hours: Monday – Friday, 08:45am – 17:30pm.

Location: London & Hybrid - 2 days per week onsite.

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...