Debrief Operative

Company Description


Location: DPD Croydon

  • Contract Type: FTC until Jan 15th 2027 / 40 Hours per week / start time will be after 12pm

Why DPD? (The Good Stuff)

We know there’s more to life than just a paycheck. We offer a benefits package designed for the modern world:

  • Pay Rate: £12.71 per hour (£14.27 London Depot Allowances) + enhanced overtime rates.
  • Stability & Growth: Genuine career progression as we promote from within. Start in the warehouse, move into management just like many of our current leaders have.
  • Extra Time Off: Milestone Days to celebrate life’s big moments + Holiday Trading.
  • Wellbeing First: Free Unum "Help@Hand" 24/7 health services for you and your family.
  • Big Discounts: Save up to 5% on your weekly grocery shop and at 100s of top retailers.
  • Financial Peace of Mind: Free Life Assurance (4x salary).

Job Description


DPD aren't just delivering parcels; we’re leading the game in e-commerce and sustainability. As a Debrief Operative, you’re the backbone of the depot—the bridge between our drivers and a 5-star customer experience.

What You’ll Be Doing

  • Support the Squad: Help drivers smash their routes by finding tricky addresses and giving clear instructions.
  • Tech Management: Keep our "Saturn" handhelds in top shape (reporting any glitches ASAP).
  • Customer Care: Handling enquiries like a pro and keeping those depot KPIs on point.
  • Process Pro: Running the driver debriefs and keeping the paperwork tight.
  • Safety First: Keeping the workspace safe and secure for everyone.

Kit: Full training, uniform, and PPE provided.


Qualifications


Are You The One?

We’re looking for someone who care. You don’t need a decade of experience, but you do need:

  • Energy: Passion, self-determination, and a "can-do" attitude.
  • Focus: A keen eye for detail and the ability to multitask under pressure.
  • Tech Savvy: Comfortable with computer systems and handheld devices.
  • Team Spirit: A reliable, punctual team player who’s down to help out where needed.

DPD is a Disability Confident Employer and a member of the Valuable 500. We value your unique perspective. To find out why DPD is a great place to work for everyone please click on the following link - You & DPD


Additional Information

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