D2C & Marketplace Executive
Sierra Trading is a wholesale importer and trader of organic, fine-flavour cacao and superfood ingredients, sourced directly from cooperatives in Peru. We supply B2B customers across the UK and EU, and we're now launching our own webstore — starting with wholesale-size products and expanding into retail 1kg packs of cacao and chocolate. This is a new, hands-on role for someone who wants to build a direct-to-consumer channel from the ground up, with real ownership over how it grows.
The role
You'll own the day-to-day running of our new webstore and be the driving force behind getting it in front of customers — from listings and paid search through to our eventual launch on Amazon. You'll also be our main point of contact with co-packing partners, making sure retail packs are produced to spec, on time, and fully compliant.This is a broad, varied role. Early on, you'll be doing a bit of everything; as the channel grows, we'd expect your role to grow and specialise with it.
What you'll do
- Webstore management — build, maintain and optimise product listings (copy, imagery, pricing, categorisation) across our own site and, later, Amazon
- Paid search — plan, run and optimise Google Ads campaigns to drive qualified traffic and sales
- Co-packing & supply — manage relationships with our co-packing partners for retail pack production;
- coordinate specs, run sizes, timelines and quality checks
- Packaging design — work with designers/printers to develop retail packaging that reflects our brand and meets shelf-ready standards
- Compliance — ensure product labelling, allergen declarations, organic certification claims and weights & measures requirements are met for everything we sell at retail (with support from our technical manager)
- Amazon launch — plan and execute our entry onto Amazon (Seller Central setup, listings, FBA vs FBM decisions, ongoing account management)
- Reporting — track sales, ad performance and channel growth, and feed insights back into pricing and product decisions
- What we're looking for
- 1–3 years' experience in e-commerce, digital marketing, or a similar D2C/retail role (food & drink or FMCG experience is a plus, but not essential)
- Some hands-on experience with Google Ads, Shopify (or similar), or online marketplace listings
- Comfortable managing external suppliers/partners and following through on detail — packaging specs and compliance require real attention to accuracy
- Confident working independently in a remote, small-team environment — you'll need to be self-directed
- Genuine interest in food, sustainability, or ethical sourcing is a bonus
- Willingness to learn: we'll support you on the compliance and sourcing side, but you should be comfortable getting stuck into something new
- £30,000 base salary, plus a performance bonus linked to a percentage of webstore sales
- 3 month probationary period
- Fully remote working
- Direct exposure to building a new sales channel from scratch, with scope to shape and grow the role as it develops
- Small, founder-led business — you'll work closely with the director and see the direct impact of your work
- To apply, send your CV and a short note on why this role interests you to j.cartledge@sierranaturals.eu.