D2C & Marketplace Executive

Sierra Trading is a wholesale importer and trader of organic, fine-flavour cacao and superfood ingredients, sourced directly from cooperatives in Peru. We supply B2B customers across the UK and EU, and we're now launching our own webstore — starting with wholesale-size products and expanding into retail 1kg packs of cacao and chocolate. This is a new, hands-on role for someone who wants to build a direct-to-consumer channel from the ground up, with real ownership over how it grows.

The role

You'll own the day-to-day running of our new webstore and be the driving force behind getting it in front of customers — from listings and paid search through to our eventual launch on Amazon. You'll also be our main point of contact with co-packing partners, making sure retail packs are produced to spec, on time, and fully compliant.

This is a broad, varied role. Early on, you'll be doing a bit of everything; as the channel grows, we'd expect your role to grow and specialise with it.

What you'll do

  • Webstore management — build, maintain and optimise product listings (copy, imagery, pricing, categorisation) across our own site and, later, Amazon
  • Paid search — plan, run and optimise Google Ads campaigns to drive qualified traffic and sales
  • Co-packing & supply — manage relationships with our co-packing partners for retail pack production;
  • coordinate specs, run sizes, timelines and quality checks
  • Packaging design — work with designers/printers to develop retail packaging that reflects our brand and meets shelf-ready standards
  • Compliance — ensure product labelling, allergen declarations, organic certification claims and weights & measures requirements are met for everything we sell at retail (with support from our technical manager)
  • Amazon launch — plan and execute our entry onto Amazon (Seller Central setup, listings, FBA vs FBM decisions, ongoing account management)
  • Reporting — track sales, ad performance and channel growth, and feed insights back into pricing and product decisions
  • What we're looking for
  • 1–3 years' experience in e-commerce, digital marketing, or a similar D2C/retail role (food & drink or FMCG experience is a plus, but not essential)
  • Some hands-on experience with Google Ads, Shopify (or similar), or online marketplace listings
  • Comfortable managing external suppliers/partners and following through on detail — packaging specs and compliance require real attention to accuracy
  • Confident working independently in a remote, small-team environment — you'll need to be self-directed
  • Genuine interest in food, sustainability, or ethical sourcing is a bonus
  • Willingness to learn: we'll support you on the compliance and sourcing side, but you should be comfortable getting stuck into something new
What we offer
  • £30,000 base salary, plus a performance bonus linked to a percentage of webstore sales
  • 3 month probationary period
  • Fully remote working
  • Direct exposure to building a new sales channel from scratch, with scope to shape and grow the role as it develops
  • Small, founder-led business — you'll work closely with the director and see the direct impact of your work
  • To apply, send your CV and a short note on why this role interests you to j.cartledge@sierranaturals.eu.
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