Customer Support Specialist for Legal Tech

Customer Support Specialist for Legal Tech Customer Support Specialist for Legal Tech 2 days ago Be among the first 25 applicants At Legally.io, we simplify the creation of legal documents, making it quick, simple, and affordable. We offer over 200+ expert templates for customizable contracts and agreements, along with fast and secure legally binding e-signatures. Our services help business owners, entrepreneurs, and individuals save time and money by eliminating the need for costly lawyer fees. Legally.io extends its mission with content available in Dutch, French, and Spanish to cater to a broader audience. Role Description This is a part-time, remote role for a Customer Support Specialist. The Customer Support Specialist will be responsible for providing top-notch customer and technical support, ensuring customer satisfaction, and troubleshooting any issues that arise. Daily tasks include handling inquiries, resolving customer complaints, and guiding customers through our platform to help them create legal documents efficiently. The role also involves analyzing customer feedback to improve our services. Qualifications Customer Satisfaction and Customer Support skills Technical Support and Troubleshooting skills Analytical Skills to understand and improve customer experience Excellent communication and interpersonal skills Bachelor\'s degree in a related field or equivalent experience Experience in the legal or tech industry Not looking for a job? Follow our page to see how we’re making legal easier for business owners like you. Seniority level Seniority level Entry level Employment type Employment type Contract Job function Job function Information Technology Industries Legal Services Referrals increase your chances of interviewing at Legally.io - United Kingdom by 2x Sign in to set job alerts for “Customer Support Technician” roles. London, England, United Kingdom 1 week ago London, England, United Kingdom 3 days ago London, England, United Kingdom 3 weeks ago London, England, United Kingdom 3 weeks ago Technical Support Specialist I - Italian Speaker Greater London, England, United Kingdom 1 month ago Linux Desktop Support Associate (London UK office) London, England, United Kingdom 1 week ago Brentwood, England, United Kingdom 17 hours ago Technical Support Specialist (French Speaking) Clinical Support Specialist - Central England and Wales London, England, United Kingdom 3 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Salary: GBP 24000 - 36000 per year

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