Customer Support Content Moderation Jobs in Sofia, Bulgaria(Hybrid)

MULTILINGUAL CUSTOMER SUPPORT & CONTENT MODERATION ROLES – SOFIA, BULGARIA We are currently hiring multilingual professionals for Customer Support Consultant/Advisor and Content Moderation opportunities with leading international companies in Sofia, Bulgaria. Location: Sofia, Bulgaria Start Date: Ongoing 2026 Work Model: On-site / Hybrid depending on project Languages Hiring: Norwegian German Dutch French Polish Danish Salary: EUR 1280 – 2100 gross/month (Salary depends on language proficiency and role) Additional Benefits: Approx. EUR 150 rental allowance per month for the duration of the contract (Average rent in Bulgaria ranges from approximately EUR 250–400 depending on location) Paid training Medical insurance Performance bonuses International work environment Career growth opportunities Long-term stable employment Relocation Support Provided: Approx. EUR 75 flight reimbursement (can be reimbursed upon arrival or with the first salary depending on project), 2-3 weeks accommodation, real estate administrative assistance) Available Roles: Customer Support Consultant Customer Support Advisor Content Moderator Customer Experience Specialist Key Responsibilities: Assist customers via phone, email, and chat Review and moderate online content according to platform policies Resolve customer queries efficiently and professionally Escalate sensitive or complex cases when necessary Maintain high quality and productivity standards Deliver excellent customer experience in a fast-paced international environment Requirements: Fluency in one of the required languages Good English communication skills (B2 preferred) Strong communication and interpersonal skills Customer-focused and detail-oriented mindset Comfortable working in an international environment EU citizenship or valid work authorization or refugee status ONLY Why Sofia? Sofia offers a low cost of living, vibrant international community, modern lifestyle, and excellent career opportunities within multinational companies. Bulgaria has become one of Europe's fastest-growing multilingual hubs for customer support and digital operations. Interested? Apply via: dylan.nyamande@cbtalents.org LinkedIn:

Back to blog

Other Jobs To Apply

No other job posts for this day.

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...