Customer Service Specialist - German Speaking

We have a new remote position available for a Fluent German Customer Service Specialist to join a leading relocation service provider.Responsibilities:Maintain high customer services levels in line with company KPIsBuild effective relationships with clients and assist the team in service deliveryPreparation of documentation for assigneesResponsible for data integrity for assignee recordsFiling and uploading relevant assignment documentation to the systemAssist with regular and miscellaneous reportingServe as the coordinator and owner of the relocation process for assigneesAdministration of mobility policy & logistical supportProvide support to the team in ad-hoc dutiesTraining and support will be providedKey requirements:2+ years’ experience in a customer service / coordination position Excellent customer service, organisation and multi-tasking skillsExperience in the Relocation, Global Mobility or related industry is preferred but is not essential Experience travelling and living abroad preferredAbility to work with own initiative as well as part of a teamExcellent analytical skills and attention to detail and thrives in a fast-paced working environmentStrong organisational skills, proactive approachAbility to prioritise workload and meet deadlinesEnthusiastic, keen to learn and adaptable to new administrative processesCompetent IT user of Microsoft Office, particularly Excel and WordFluent English & German required Salary: GBP 30000 - 42000 per year Experience: 3 years required

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