Customer Delivery Driver, Supermarket Assistant

About the Role

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you’re not out on the road, you’ll be back at the shop supporting the team with daily tasks such as stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming environment.

To be eligible, you must be at least 18‑years old.

Key Responsibilities

  • Check your delivery routes for the day.
  • Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
  • Ensure all vehicle safety checks are complete, maintaining full road compliance, health and safety.
  • Act as an ambassador for the Waitrose brand, prioritising great customer service.
  • Help customers with their shopping and build a rapport based on trust and service.
  • Support the wider shop team when required with general shopkeeping tasks.

Essential Skills and Experience

  • Full valid B‑Category UK manual driving licence with no more than 6 points.
  • Excellent customer service skills.
  • Strong time‑management skills.
  • Ability to cope with the physical requirements of the role (lifting crates, moving cages).
  • Comfortable working independently with the ability to be self‑motivated and adaptable.
  • IT literate.

Desirable Skills and Experience

  • Previous experience in a driving role and knowledge of chilled vehicle handling.

Benefits

We support flexible working, which may include flexible or compressed hours, job sharing, or shorter hour contracts, where possible.

We are committed to reasonable adjustments for candidates with disabilities; please contact us if you require additional time to complete your application.

Additional Information

Some roles are subject to pre‑employment vetting, which may include DBS checks and financial probity checks. Vetting will be carried out by a third‑party registered body.

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