Job title

Business Support

Ref

45691

Division

Asset Operations & Capital Delivery

Location

Hybrid - Farmoor (WTW)

Contract type

Fixed term/Secondment

Full/Part-time

Full-time

Salary

Competitive salary up to £28,000 per annum depending on experience

Job grade

A

Closing date

20/08/2026

Are you looking for a fantastic opportunity to start or grow your career with Thames Water?

We're looking for a proactive and organised Business Support Coordinator to join our team on a 12-month fixed-term contract covering maternity leave.

This role is an excellent stepping stone into Thames Water, offering exposure to a wide range of business operations and the chance to build valuable relationships across our operational teams.

In this role, you will provide specified business and administrative support to operational teams to help them meet their objectives. This includes but is not limited to procurement activity, budget tracking and reporting, meeting room organisation, coordinating site inductions, organising social and team events and coordinating team training needs.

What you'll be doing as Business Support

• Raise and manage purchase orders, ensuring accurate documentation, financial compliance, and timely receipting/recharging.
• Monitor budgets, purchase order activity, P-Card spend and stock levels, producing regular reports for Production Managers.
• Manage chemical and fuel stock control, including ordering, reporting, monitoring levels and escalating potential shortages or delivery issues.
• Identify cost-saving opportunities and challenge spend on materials, chemicals, tools, equipment and consumables to deliver best value.
• Maintain critical site supplies, including PPE, consumables, logbooks and operational stock required for safe site operation.
• Support Production Managers with health and safety administration, reporting, action tracking and maintaining accurate site documentation (COSHH, schematics, asbestos and legionella records).
• Coordinate training requirements, monitor renewals and ensure compliance with mandatory training and development plans.
• Provide administrative support for facilities management, contractor escalations, document control and site access arrangements for new starters.
• Promote a strong safety culture by supporting compliance with PPE, lone working, site rules and wellbeing initiatives.
• Collaborate with colleagues to share best practice, drive continuous improvement and support team engagement activities.

Base location : Farmoor WTW or Latton WTW depending on your home location, but you will be expected to travel across both sites.

Working pattern or hours : 07:30-15:30 Monday- Friday (36 hours). You will be expected in the office 4 days a week and 1 day working from home. Time arriving in the office can be flexible for parents or those looking for a role that fits around school drop-off and pick-up times- this can be discussed at interview stage.

Requirements for the role : You must have a valid UK driver's licence

What you should bring to the role To thrive in this role, the essential criteria you'll need are:

• Ability to quickly learn and apply knowledge of the operation of the area where the job operates
• Very good verbal and written communication skills, including strong customer focus
• Good organisational skills, personally very well organised
• Fully competent at using Microsoft Office, especially Excel and the use of Power BI.
• Experience working with numbers and data reporting.
• Must have a valid UK driving licence.

Additional skills and experiences would be great to have:

• Previous experience using SAP.

What's in it for you?

• Competitive salary up to £28,000 per annum depending on experience

• 24 days holiday per year increasing to 28 with the length of service (plus bank holidays)

• Performance-related pay plan directly linked to company performance measures and targets

• Generous Pension Scheme through AON

• Access to lots of benefits to help you take care of you and your family's health and wellbeing, and your finances - from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We're the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job, and we've got a long way to go, so we need help from passionate, skilled people committed to making a difference and getting us to where we want to be in the years and decades to come.

Learn more about our purpose and values

Working at Thames Water

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you'll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you're looking for a sustainable and successful career where you can make a daily difference to millions of people's lives while helping to protect the world of water for future generations, we'll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We're committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that's extra time, accessible formats, or anything else, just let us know ; we're here to help and support.**

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you'll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It's also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.