Business Explorer, AI Champion (Graduate Programme)

Location – Bristol
Start date – 7th September 2026
Apply by Date – 22nd February 2026
Salary – £33,500

What you’ll be doing

Millions of people rely on us every day to help them live their lives, power their businesses, and keep public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business turning and the emergency services responding. And we use the power of technology to help solve big challenges, from climate change to cyber security.

As a Business Explorer, AI Champion Graduate you will have opportunities for rotation in units such as Transformation, Data Insights, Commercial and Customer Experience – helping colleagues work safely and smartly with data and generative AI. You will learn the fundamentals of data literacy and responsible AI while leading the charge on practical AI‑enabled change for our customers and teams.

Join us as graduate and you’ll get dedicated support, a personal buddy, hands‑on exposure across the business to solve real problems, improve how our business runs, and deliver measurable impact for customers and colleagues.

Learn job specific skills

As part of your graduate programme you will focus on building your expertise in AI through the Data & AI – Accredited Learning Level 3 Pathway, gaining an additional nationally recognised qualification covering:

• GenAI in practice
• Data Engineering & Analytics
• Automation basics
• Responsible & ethical AI
• Change management

Day to Day Responsibilities

During this programme you will rotate across key areas and champion AI adoption to make a business impact and increase customer satisfaction:

• Customer Experience – working in customer service or sales teams to understand the operational challenges and opportunities.
• Commercial Products – working in product or bid teams to understand how a company works and how to create value.
• Transformation Programmes – working in project design and delivery teams to see how improvements are made to happen.

What we’re looking for

• AI Ambassador Mindset – learn and grow to facilitate demos, drop‑ins, and how‑to sessions for non‑experts.
• Curiosity & Continuous Learning – you are the person who tries new tools and shares what works.
• Data‑driven Communicator – you tell compelling stories with data and visuals.
• Adaptability & Bias for Action – comfortable with ambiguity; you prototype, test, iterate.
• Collaboration – you build bridges across functions and bring people with you.
• Ethical Awareness – you understand the responsibilities that come with AI and data.

Entry Requirements

On target for or achieved a 2.2 in any subject.

What’s in it for you?

• Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Enhanced women’s health support – including help with menopause symptoms, cancer screenings, period care and more.
• Support in carving your own career path – we are passionate about developing our people and we’ll support you to achieve the career you want.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental – to protect you and your family.

Ready to Apply

It’s easy to apply online; just tell us about your details and current education. You will then complete 5 text‑based questions and 1 video‑based question. If successful, after this you will attend an in‑person assessment centre and have the chance to ask any questions you might have.

Internal candidates will have to take on Terms & Conditions of the Graduate role including salary and benefits.

BT Group will never ask for payment during recruitment. All genuine BT Group communications come from @ bt.com emails or jobs.bt.com. Our Security and Legal teams are investigating and working with the authorities to stop this activity. Let’s look out for one another and keep our job‑seeking community safe. We look forward to receiving your application!

About BT Group

BT Group was the world’s first telco and our heritage in the sector is unrivaled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet – we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital‑intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A few points to note: Although these roles are listed as full‑time, if you’re a job share partnership, work‑reduced hours or any other way of working flexibly, please still get in touch. We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Don’t meet every single requirement? Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We’re committed to building a diverse, inclusive and authentic workplace where everyone can be their best, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement on the Job Description, please apply anyway – you may just be the right candidate for this or other roles in our wider team.

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