Bank Care Worker - Walsall - West Midlands, UK

Hours & Shift PatternTo work hours as and when required

Shift pattern: Various shift patterns to be covered

Location

Mattesley Court - WS3 2US

Knaves Court - WS8 6DJ

Deighton Court - WS5 4QJ

Alrewych Court - WS9 8AF

Winehala Court - WV12 4GA

The Watermill (Dementia Specialist Service) - WS3 1SJ

As a Care Worker with Housing 21 you\'ll be part of a friendly, supportive team as you work together to support our residents. Once you\'re at work that\'s it – no travelling between calls as residents live independently in their own apartments within our schemes, which also offer communal lounges, gardens, cafés/bistros and hair salons for them to enjoy.

Working with familiar residents and colleagues every day, you\'ll build strong relationships and feel part of the Extra Care family. We want to make sure you feel valued too and have developed our offer to set us apart from the wider care sector.

As a Bank Care Worker you will be required to pick up shifts across the locations listed above at short notice, on an as and when basis. All applicants must be aware that there is no guarantee of hours.

The benefits

Holiday Pay

Occupational Sick Pay

Occupational Maternity Pay

Health Cash Plan*

Blue Light Card (offering discounts across retail, hospitality and leisure)

Car Lease Scheme

Cycle to Work Scheme

Uniform provided

Employee Assistance Programme

50p hourly enhancement for all Level 2

Paid Training and development to fulfil your career aspirations

*Health Cash Plan, terms and conditions to apply, full details will be provided upon on offer of employment being made

Our Care Workers

Are paid by the hour, not by the job. £12.96 per hour, full time equivalent £23,648 per annum (based on working 35 hours per week)

Receive benefits including Holiday Pay, Occupational Sick Pay, Maternity Pay and access to our Health Cash Plan*

Will be supported to achieve relevant qualifications

Can join our Extra Care Academy - support and training to progress into management

All you need is

To be kind and friendly

Good written and verbal English communication skills

Commitment to undertake necessary further training

A genuine desire to help people

Reliability and flexibility

The ability to use your initiative

To remain calm under pressure

About the roleOur residents tell us how important our Care Workers are to them, being a friendly face, brightening their day and helping to make life worth living by doing the simplest of things.

Tasks can include

Supporting with household and domestic tasks, such as laundry, shopping, cleaning, and financial transactions such as paying bills.

Making meals, drinks and snacks where necessary.

Encouraging and enabling residents to follow agreed care plans.

Assisting residents with getting up in the morning, providing personal care including washing / bathing and dressing; helping with undressing and going to bed in the evening, as well as providing help and ensuring medication is taken as required.

Putting resident wellbeing at the heart of the service, going the extra mile to ensure our residents can live their best lives and ensuring managers and key agencies are kept informed of progress.

An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training.

Closing Date for applications 9 March 2026 with interviews taking place on 15 March 2026

Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment.

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Salary: GBP 12 - 13 per hour
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