Bakery Assistant - Despatch

Role Profile
Function – Despatch
Title – Bakery Assistant


Job Statement
The Bakery Assistant in Despatch is responsible for ensuring orders are picked correctly, safely and in a timely fashion. They will follow all health and safety and food safety regulations and highlight any issues immediately.


Task
  • Accurately case picking according to customer orders.
  • Ensure all picked items match the correct quantity and product specifications.
  • Handle cases with care to prevent damage and maintain quality.
  • Follow health and safety, hygiene, and food safety regulations at all times.
  • Operate warehouse equipment (pallet trucks, hand scanners etc.) safely and efficiently.
  • Work closely with the despatch team to ensure timely order completion.
  • Assist with stock replenishment, rotation, and general housekeeping.
  • Report any discrepancies, damaged goods, or shortages to the despatch L3 or FLM.
  • Meet daily performance targets while maintaining high accuracy levels.


Skill


Essential:
  • Previous experience in a warehouse or picking/packing role
  • Basic numeracy and literacy skills
  • Ability to follow instructions and work to deadlines
  • Good attention to detail and accuracy
  • Knowledge of food safety and hygiene practices


Desirable:
  • Experience in a food distribution environment
  • Familiarity with using handheld scanners or warehouse management systems
  • Forklift or pallet truck experience (if applicable)


Behaviour

  • Team Player – Works well with colleagues to ensure efficient warehouse operations
  • Reliable & Punctual – Consistently on time and dependable
  • Physically Fit – Capable of standing, walking, and lifting throughout the shift
  • Proactive & Adaptable – Able to work under pressure and adapt to changing priorities
  • Positive Attitude – Approaches tasks with enthusiasm and a strong work ethic
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