Join us as an AI Delivery Manager for NatWest Boxed.<br><br><ul><li>Joining a highly collaborative team, this is a unique opportunity to make a difference to our internal teams, our customers and the bank</li><li>You’ll bridge the gap between strategy and execution by ensuring messages, directives, and strategic ambitions of the Leadership Team are clearly distributed across the business</li><li>You’ll manage stakeholders across the Bank and externally to understand AI developments and best practice outside of the immediate business<br><br></li></ul><strong>What You'll Do<br><br></strong>As the Lead Delivery Manager for the Boxed AI Programme, you will own the end-to-end execution, delivery governance, and operational shape of Boxed’s AI initiatives. Working at the intersection of AI strategy, cross-functional delivery teams, and executive leadership, you will drive delivery momentum, untangle complex dependencies, and maintain rigorous reporting across the portfolio.<br><br><strong>You’ll Also<br><br></strong><ul><li>Own the overall programme management and delivery roadmap for the Boxed AI programme, continually shaping execution plans to align with broader AI strategy and organizational goals.</li><li>Lead the overarching delivery management of the AI Learning & Development rollout in close collaboration with L&D teams, managing timelines, deliverables, and capability building across the business.</li><li>Drive internal AI engagement and knowledge sharing across the organization by orchestrating regular AI Show & Tells and actively collaborating with AI Champions to foster adoption and best practices.</li><li>Drive end-to-end reporting across the entire AI programme. Maintain the master view of all internal efficiency and customer-facing AI use cases, tracking milestones, performance metrics, and benefit cases.</li><li>Actively identify and manage cross-programme dependencies, unblock technical and operational friction points, and surface critical prioritization trade-offs to leadership.</li><li>Own the AI Steering Group rhythm, orchestrating high-quality ExCo and C-suite briefing decks, capturing governance decisions, and holding action owners accountable.</li><li>Work closely with delivery squads and domain leads to quantify efficiency gains, eliminate overlapping efforts, and maintain delivery standards across both internal and external AI initiatives.<br><br></li></ul><strong>The Skills You'll Need<br><br></strong>We’re looking for a strong track record of managing and delivering complex, large-scale technology or digital transformation programmes end-to-end within a fast-paced environment.<br><br><strong>Additionally, You’ll Need<br><br></strong><ul><li>Exceptional capability to build relationships, align priorities, and influence stakeholders at all levels—from executive leadership down to multidisciplinary delivery teams.</li><li>Strong expertise in establishing robust programme governance frameworks, roadmap tracking, and quantifying concrete business benefits and ROI.</li><li>Exceptional skill in mapping complex cross-functional dependencies, resolving delivery blockers, and facilitating tough prioritization decisions with senior stakeholders.</li><li>Deep, hands-on knowledge of Agile delivery methodologies, lifecycle management, and delivery tools (e.g., Jira, Confluence, Linear) to maintain team velocity and predictability.</li><li>The ability to translate multi-stream delivery metrics and complex technical updates into clear, high-impact narratives and dashboards for ExCo and C-suite leadership.</li><li>Fintech experience (delivery projects and programme within a fast-paced, high-growth environment, Domain & AI Interest (solid understanding and genuine curiosity for AI) and a banking background (navigating regulatory, risk and governed environments) are highly desirable</li></ul>